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Independent investigative analysis that expands carrier and SIU capabilities when files present fraud indicators, inconsistencies, or unresolved questions without system integration or workflow disruption

INDEPENDENT INVESTIGATIVE ANALYSIS

Our role is not to determine coverage or replace existing claims professionals.
Our role is to provide an independent analytical perspective that supports confident, defensible decision‑making.

We believe the strongest claim decisions are built on evidence, not assumptions

Who We Serve

CAG supports organizations that require independent, evidence-driven claim analysis.

Insurance Carriers:

Critical File Triggers

SIU and claim teams needing structured review when documentation, indicators, or circumstances require deeper clarity

TPA

High-volume or complex claim environments that benefit from external investigative support.

MGA & Brokers

Specialized reviews to protect program integrity.

Attorney & Coverage Counsel

Defensible, evidence-led records before taking legal positions.

employers and entities requiring independent review of incidents, documentation, and claim circumstances.

Self Insured Organizations

Fraud indicators, Questionable documentation, or altered records.

Reported circumstances conflict with available evidence or timeline date

Material questions remain unresolved near key claim decision deadline

Insurance Carriers
Insurance Carriers
Third Party Administrator
Third Party Administrator
Insurance Brokers
Insurance Brokers
Attorneys and Defense Counsel
Attorneys and Defense Counsel
Self-insured organization
Self-insured organization

Fraud Indicator Analysis

Human-led investigative analysis of claims showing red flags, inconsistencies, or investigative questions.
When indicators exist, we determine what they mean in the context of the complete claim

Specialized analysis for travel, medical abroad, trip cancellation, interruption, and baggage claims.

Focused analysis of travel claims when documentation, chronology, or supporting evidence warrant closer examination

Travel Claim Analysis

An objective evaluation of how a claim was investigated and documented.

We identify strengths, gaps, and area that require reinforcement to help ensure the file can withstand internal review, regulatory scrutiny, or legal challenge

Claim Defensibility Analysis

Focused Investigative Analysis where it Matters

OUR CORE SERVICES

Evidence lead the investigation

Every CAG assignment follows a disciplined analytical process designed to distinguish what is reported, establish what can be verified, and clearly document what the evidence supports.

Review

Verify

Document

Clarify

Analyze

Understand the file

Test against evidence

Determine Context

Preserve reasoning clearly

Turn into usable insight

"Plausibility is not verification. Suspicion is not evidence".

OUR METHODOLOGY

CAG operates outside client systems and internal workflows.

No software implementation required

Each assignment is evaluated objectively based on information provided and external verification, free from Internal bias

CAG does not adjust claims or make coverage decisions.

You retains 100% authority over all final decisions.

Independent Perspective

Carrier Control

Designed to complement your existing operation.

No system integration

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Have a Claim That Warrants a Closer Look?

When a claim presents unresolved questions, documentation concerns, fraud indicators, or required additional analytical rigor, CAG can provide an independent assessment.

Tel: 713-487-7297

Email: contact@claimanalysisgroup.com

Address: 11811 North Freeway, Suite 222, Houston, TX 77060

© 2026 Claim Analysis Group, LLC. All Rights Reserved.

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